The Chaos Cycle: Why Agencies Stay Stuck (and How Leaders Break It)
Agencies and services companies don’t fall apart because of one bad month, they fall into a predictable cycle of overcommitment, overfunctioning, overwhelm, and oversimplification. This piece breaks down why chaos becomes the default operating system in services businesses, how leaders unintentionally reinforce it, and what it takes to finally break the pattern and build a calm, scalable company.
Taking Control of Your Agency: Decisions, Habits, and the Year Ahead
As the new year kicks off, there’s a lot of noise about goals and resolutions. But beneath it all, one idea keeps surfacing: build your plans around the agency you actually have. This blog explores how effectuation, the Serenity Prayer, and strategic habit design can help founders and teams navigate uncertainty without burning out. It’s not about controlling the future; it’s about knowing how to respond when it changes.