Real Results. Real Systems. Real Leadership Transformation
Explore how Growth Spectrum helps organizations move from chaos to clarity.
Click Through Any of These Case Studies to Read More:
Quick Glance Through All The Case Studies
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![An infographic titled 'The Agency Refetchoring: Doubling Margins & Tripling Wins' explaining how architectural autonomy transformed a labor-heavy delivery model into a high-margin growth engine, with sections on the problem, structure, culture, and execution, and a metrics table showing improvements in proposal volume, leakage, SLA compliance, and client attrition.]()
Agency Refactoring
EXECUTIVE COACHING
PMO/DELIVERY TRANSFORMATION
KPI/DASHBOARD DEVELOPMENT
SALES, MARKETING, DELIVERY INTEGRATION
200% Increase in Sales Wins & Deals
50% Reduction in Delivery Labor Costs
89% Reduction in Unbilled HoursCreated and coached a Client Delivery Lead function with accountability, authority, and visibility. This allowed the VPs to focus 100% on strategic growth rather than "checking the boxes“ and putting out fires.
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![A colorful business infographic titled 'The $80M Blueprint: Scaling W/O Systemic Collapse' discusses handling 90X growth volume with reduced operational costs. It explains problems with traditional scaling, including high human dependence, errors, and margins in a low-volume process. The solution involves a three-phase IT 'Scaffolding' redesign, replacing traditional marketing with recession-proof pricing, and implementing SQL data marts and dashboards for predictive controls. The infographic shows pre- and post-growth metrics like revenue, staff, and customer satisfaction, and includes quotes from industry experts.]()
$80M Blueprint
MARKETING STRATEGY
PMO/DELIVERY TRANSFORMATION
KPI/DASHBOARD DEVELOPMENT
MARTECH ARCHITECTURE
90x Volume Capacity w/ 50% less staff
$500k to $78M revenue growth in 36 months
99.97% On-Time-Complete (Up from 50%).By using Algorithmic Accountability instead of manual oversight, Tim kept the business flat during the 2008 crash while the nearest competitor dropped 75% and exited the market.
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![A colorful infographic titled "The Forensic Recovery: Fixing the Black Box" by Growth Spectrum LLC, illustrating how surgical intervention resolved a compliance crisis. It includes sections on the problem with manual database bottleneck, plus achievements in execution, structure, and vision, with metrics on compliance, costs, incident response, support labor, and margin improvement. The infographic features quotes from marketing and analytics experts.]()
Forensic Recovery
MARTECH REARCHITECTURE
KPI & DATA GOVERNANCE
PMO/DELIVERY TRANSFORMATION
MARKETING STRATEGY
$250k Saved in development costs
90% Reduction in DB & Campaign costs
60% Faster ITIL identification & responseBy syndicating the operations model, moved from a "Hero-based" culture to a System-based culture, allowing the client to maintain 100% uptime even during leadership transitions.
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![A digital infographic titled 'The Consumer Unity Blueprint: Aligning Data, Privacy & Experience.' It discusses the problem of global fragmentation in consumer data management, including metrics like CRM, privacy, and consumer experience. The infographic presents data pre- and post-implementation, emphasizing the need for unified data and strategy in customer engagement.]()
Consumer Unity Blueprint
MARKETING ACTIVATION
MARTECH ARCHITECTURE
GLOBAL LEADERSHIP
DATA GOVERNANCEUnified 20+ Brands’ consumer digital toolsets
Standardized 65 markets’ Consumer Affairs
$5M savings, reduced spend & more coverageThe global Consumer Affairs architecture didn’t just fix fragmentation, it became the system that was relied on for two decades, outlasting reorganizations, leadership changes, and entire waves of technology changes.
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![Magenta banner with white text reads 'STRATEGY ACTIVATED: FROM MISSED METRICS TO MULTI-CHANNEL WINS'. Below, a section titled 'The Problem: 'Legacy Stagnation'' describes challenges with traditional tracking, and a 'VISION' statement highlights multi-channel campaigns. A 'STRUCTURE' section mentions combining data sources, and 'CULTURE' discusses training and leadership. Metrics on the right compare pre- and post-implementation results for e-commerce sales, audience reach, and PPC conversions, with a schedule and results indicator at the bottom.]()
Strategy Activated
PMO/DELIVERY TRANSFORMATION
MARKETING STRATEGY & MARTECH
KPI & DATA VISUALIZATION
LEADERSHIP DEVELOPMENT35% growth in email-driven on-line sales
90% expansion of email list & best segment
100% increase in open rates, 33% lift in clicksBy refusing to accept ‘business as usual,’ we delivered breakthrough gains even as the client was losing thousands of SKUs to shifting consumer behavior, a reminder that innovation can outpace contraction.
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![Slide titled 'Blend PMO Initiation & RMO Restructure' outlining project management goals, Tim's achievement results, and details on project delivery structure and methodologies.]()
PMO & RMO Restructure
PMO/DELIVERY TRANSFORMATION
KPI/DASHBOARD ACTIVATION
MARTECH ARCHITECTURE
LEADERSHIP DEVELOPMENTGrew project management revenue by 300% and maintained 95% utilization.
Grew PMO from 5 to 24 PMs, building a global footprint in India and Paraguay.
Q2 Camaraderie Award for rapid implementation of HubSpot for sales pipeline.Senior Director Solutions & Delivery providing leadership to establish Client Delivery focus and methods while growing and formalizing the Project Management Office.
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![Slide titled 'Epsilon: Data Governance & Compliance Transformation' outlining program delivery engagement, SAP fraud prevention, GDPR/CCPA compliance, Salesforce Marketing Cloud data warehouse integration, and global marketing operations. Key results include $2M savings, prevention of misalignment, and enhanced governance.]()
Data Governance & Compliance
PMO/DELIVERY WORKFLOWS
MARKETING STRATEGY & MARTECH
DATA GOVERNANCE
LEADERSHIP DEVELOPMENTSaved $2M correcting fraud system misalignment and driving compliance.
Integrated Salesforce Marketing Cloud with CDP and data warehouse.
Led diverse global teams to deliver complex program upgrades.
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Jam Creative
Executive Coaching & GTM Transformation
Fractional consulting and coaching engagement to redefine business model, sales positioning, and go‑to‑market strategy.
Growth Spectrum’s Big Results:
Boosted close rates, reducing bid costs by 50% while increasing margins 300%.
Secured revenue streams and partnerships with improved positioning.
Built KPI dashboards to tighten financial discipline and marketing ROI.
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Guided founder from “funder/builder” mindset to executive leadership. Helped prioritize spending vs. growth, avoid risky equity deals, and identify ideal customers.
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Reframed sales positioning, clarified margin/contribution numbers, and built GTM plans for AI and mobile launches.
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Coached on deal structuring to balance risk, profit, growth, and closeability.
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Focused on CPM, CTR, impressions, CVR, and margin to secure sustainable revenue streams.
“Growth Spectrum has been an incredible partner in helping me to create a sustainable launch platform for my new business. While they have volumes of experience and best practices, their strength comes from the ability to read the situation at hand and work with me to develop a specialized plan that fits my desired outcomes and business needs uniquely.”
Blend
PMO Initiation & RMO Restructure
Senior Director Solutions & Delivery providing leadership to establish Client Delivery focus and methods while growing and formalizing the Project Management Office.
Tim’s Big Results:
Grew project management revenue by 300% and maintained 95% utilization.
Grew PMO from 5 to 24 PMs, building a global footprint in India and Paraguay.
Q2 Camaraderie Award for rapid implementation of HubSpot for sales pipeline.
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Led and grew revenue driving PMO from 5 to 24 PMs on the team. Rolled out best practices, resource management, agile methodologies, and an extensive artifacts library. Coached team in Scrum, Kanban, Hybrid, eXtreme, critical path, and Waterfall methodology alignment and compliance.
Provided strategic alignment on PMO and project management function across teams, delivery centers, client types, internal projects, strategic business change management, and added project management to the pre-sales process.
Drove the pilot for moving my establishment of a PMO/RMO Resource Management capability to a centralized RMO function across people, processes, data, and systems using my vast problem-solving skills and experiences.
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Provided program management support for multiple executive (founder) level business transformation plans, in a dynamic “no-rules” culture.
Growth was created by managing both the team’s understanding of business objectives and “Selling” the client partners and demonstrating value of the delivery and project leadership.
Developed and handed off account profitability and resource management (RMO) process and system to newly established department.
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Managed Customer Data Platform CDP (Epsilon People Cloud EPC Prospect and Discover) and walled garden analytics (Google Cloud Platform GCP, Google Ads Data Hub ADH, Meta Advanced Analytics) implementations and delivery for a major retail chain.
Led the implementation of HubSpot for marketing and deal progression from a manual Excel-based environment by bringing in better teamwork and vendor management discipline. Received the Quarterly Comradery Award at the All Hands Meeting for the program management and training for sales process optimization.
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Piloted use of a meeting-focused generative AI tool otter.ai for program management and project management. By showing its value, I generated significant interest amongst other leaders for this useful tool.
As an IT and Analytics consulting firm embedded in the clients' IT environments, I had to manage the team's standards and asset library across Microsoft Project, SmartSheets, JIRA, Confluence, and Asana.
“Tim’s exceptional leadership and mentorship qualities have not only significantly contributed to my professional growth but also to the remarkable expansion and success of our team.
Under Tim’s guidance, I achieved several career milestones. He took the time to listen and facilitate my professional growth. His approach to mentorship is both inspiring and practical, focusing on the development of individual strengths, fostering a culture of continuous learning, and encouraging the pursuit of professional excellence. Tim’s leadership style is characterized by transparency, open communication, and inclusiveness, making every team member feel valued and part of the company’s success story.”
“Tim is a powerhouse and focused leader when things really matter. Handling complicated client relationships while also maintaining clarity on delivery expectations and project planning is a complicated position. Tim not only handled our accounts with seemingly no effort, but he also supported and developed a strong team that also delivered.”
“With his PMO expertise and his ability to identify and provide solutions for inefficiencies/shortcomings in current systems/processes, Tim excels at leading process improvement efforts, implementing new systems, managing change control, and creating and or/reestablishing structure. Tim takes the time to understand the bigger picture and vision of his organization in order to best serve its needs and proactively take strides towards developing tactics for improvement without getting bogged down in the inconsequential details.”
Epsilon: Data Governance & Compliance Transformation
Program delivery engagement correcting SAP fraud prevention misalignment, driving GDPR/CCPA compliance, and integrating Salesforce Marketing Cloud data warehouse to save $2M and strengthen global marketing operations.
Tim’s Big Results:
Saved $2M by correcting SAP fraud prevention misalignment and driving GDPR/CCPA compliance across systems.
Integrated Salesforce Marketing Cloud data warehouse, enabling scalable marketing automation and improved governance.
Led diverse global teams to deliver complex program upgrades, ensuring structure, compliance, and execution across multiple regions.
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Delivery Lead for major Consumer Packaged Goods client integrating Epsilon People Cloud Customer (Customer Data Warehouse) with loyalty, security, content management, CRM, contact center, and marketing campaigns.
Instrumental in saving CPG client at least $2,000,000 USD as they looked to implement an account security SAP fraud-prevention application when they needed an identity management module instead. Successfully managed the vendor to be transparent with their capabilities against the true business need.
Implemented SCRUM changes to better align with SAFE protocols while also innovating hybrid elements where we could increase efficiency. Increased effective utilization by100% as a result.
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Program managed CPG client integration with Epsilon People Cloud Prospect and Discover Customer Data Platform CDP.
Program managed integration of Salesforce Marketing Cloud data into data warehouse.
Cross-functional team leadership for an Entertainment / Media major brand for their CDP / CDI / CDW, Messaging (SMS, Email), and Analytics services. Worked with their new parent company to establish a Data Governance process through systems migrations.
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Worked closely general counsel, privacy officers, and consumer information owner to upgrade and drive CCPA and GDRP compliance for all data storage, access, reporting, and usage needs.
Responsible for managing a diverse work team {India, US, BSA, PM, Data Analysts, Architect) assignments, priorities, ways of working, and communications skills. Utilized Service Now, Confluence, and Smart Sheets along with bespoke applications within Epsilon to manage the resources and track progress.
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Led improvements in multiple vendor collaboration environment to improve IT and Data service ticket resolution between client, other vendors, and our Service Now incident management processes. This resulted in successful achievement of client SLAs for incident response and our internal profitability OKR KPIs.
“Working on Epsilon’s compliance and data governance programs reinforced for me that KPIs are not just numbers on a dashboard; they are the levers that determine whether global organizations can scale responsibly. Correcting a single misaligned process saved millions, but the deeper lesson was that disciplined governance and transparent metrics create resilience across every market and team.”
Progressive Business Publications: CRM & Publishing Business Transformation
CRM Director driving newsletter publishing and e‑commerce change by transforming lead value from $0.01 to $100, building enterprise‑wide dashboards and data warehousing initiatives, and protecting business viability with a no‑risk newsletter model while mentoring teams in analytics and marketing strategy.
Big Results:
Transformed lead value from $0.01 to $100 per lead by executing advanced segmentation, multivariate testing, and customer journey insights that reshaped publishing and e‑commerce marketing strategies.
Built enterprise‑wide data visibility by developing Tableau dashboards, mining deliverability logs for ISP issues, and gathering requirements for a Data Warehousing/Big Data initiative to drive business intelligence across units.
Protected business viability and reduced risk by proposing a no‑risk newsletter execution model to avoid lawsuits, while mentoring teams and interns to strengthen CRM, analytics, and marketing strategy capabilities.
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Responsible for business analysis, data analysis, requirements analysis, data engineering, and business process improvement to drive change in the newsletter publishing and e-commerce webinar business models.
Developed and implemented email and e-commerce performance dashboards in Tableau.
Data-mined deliverability logs to identify ISP-related deliverability issues and find ways of targeting and emailing prospects across the various ISPs. Identified opportunities to succeed with inbox placement even with purchased leads (non-permissioned.)
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Discovered insights for the publishing business that supported the development of an experience centric Customer Journey marketing plan with the Director of Marketing and CMO.
Executed customer segment and targeting multivariate testing and analysis to identify opportunities. Identified targeting clusters that brought Lifetime Value (LTV) from $0.01 per lead to $100.00 per lead.
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Gathered requirements from multiple business units for the development of a Data Warehousing / Big Data project to provide opportunities across the Enterprise for insight and growth from Business Intelligence.
Set up proposal for alternate way of executing no-risk newsletter business to avoid constant lawsuits from Attorney Generals and Federal Trade Commission.
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Mentored Drexel MBA intern in CRM and leveraging data and insights to inform strategies and tactics.
Worked directly with business units to coach on analytics, business models, and marketing strategies.
“The real power of data insights isn’t just in the numbers; it’s in how they reshape behavior. Change management turns dashboards into decisions, and decisions into durable outcomes. Without that bridge, insights remain trivia; with it, they become transformation.”